Delay in Analytics Reports

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted 6 months ago. Sep 27, 2024 - 17:36 CDT

BigCommerce Engineers have addressed the root cause of the incident and the backlog of Analytics data is currently getting processed.

Posted 6 months ago. Sep 27, 2024 - 16:19 CDT

BigCommerce Engineers are investigating an issue with a third-party provider that is causing a delay in the processing of data for Analytics reports.

Posted 6 months ago. Sep 27, 2024 - 14:33 CDT

This incident affected: Reporting & Analytics.