We are confident that our solution has resolved this incident.
This will conclude the updates to the status page regarding this outage.
We greatly apologise for this disruption.
Posted Mar 20, 2023 - 17:22 UTC
Monitoring
We have now implemented a solution and are currently monitoring for completeness.
The next update will be provided at the end of the day
Posted Mar 20, 2023 - 14:24 UTC
Update
We are aware that a number of customers are currently experiencing slowness when using People System.
We have been able to identify the cause of this incident and are currently continuing to work towards finding an appropriate resolution.
We will continue to provide updates here every 60 minutes or less until full service has been restored.
Again we deeply apologise for this disruption.
Posted Mar 20, 2023 - 13:42 UTC
Identified
We are aware that a number of customers are currently experiencing slowness when using People System.
We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.
We will continue to provide updates here every 60 minutes or less until full service has been restored.
Again we deeply apologise for this disruption.
Posted Mar 20, 2023 - 12:45 UTC
Investigating
We are aware that a number of customers are currently experiencing slowness when using People System.
This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 60 minutes until the incident has been resolved.
We apologise for this disruption to your service.
Posted Mar 20, 2023 - 12:21 UTC
This incident affected: Hosted in EMEA (HR (UK), Scheduling (Labour Productivity), Payroll).