Identified - We are experiencing delays with [10DLC] [Toll-Free] [Short Code] SMS message delivery. Our teams are actively working with the operator to resolve this issue.
May 07, 2025 - 21:04 CEST
Site - bird.com ? Operational
90 days ago
99.77 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[OPERATOR MAINTENANCE] Singapore - Singtel May 19, 2025 19:00-23:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Posted on Apr 17, 2025 - 21:59 CEST
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Completed - The scheduled maintenance has been completed.
May 12, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt [10DLC] [Toll-Free] [Short Code] SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

May 7, 21:03 CEST
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Resolved - The delivery delays affecting [10DLC] [Toll-Free] [Short Code] SMS messages have been resolved, and the service has returned to normal.
May 9, 19:56 CEST
Identified - We are experiencing a service interruption affecting all senders SMS message delivery. Our teams are actively working with the operator to resolve this issue.
May 7, 19:40 CEST
Resolved - The delivery interruption affecting incoming 10DLC SMS messages has been resolved, and the service has returned to normal.
May 9, 17:22 CEST
Identified - We are experiencing a service interruption affecting a subset of incoming 10DLC SMS message delivery. Our teams are actively working with the operator to resolve this issue.
May 9, 17:18 CEST
May 8, 2025

No incidents reported.

May 7, 2025
Resolved - The delivery delays affecting [10DLC] [Toll-Free] [Short Code] SMS messages have been resolved, and the service has returned to normal.
May 7, 19:56 CEST
Identified - We are experiencing delays with All senders SMS message delivery. Our teams are actively working with the operator to resolve this issue.
May 7, 19:44 CEST
Resolved - This incident has been resolved.
May 7, 16:10 CEST
Investigating - We are currently investigating delays with Inbox ticket processing. Tickets are not lost but it might happen they are not visible to support agents.
May 7, 14:14 CEST
Completed - The scheduled maintenance has been completed.
May 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Apr 10, 23:16 CEST
May 6, 2025
Resolved - The delivery delays affecting 10DLC SMS messages have been resolved, and the service has returned to normal.
May 6, 20:19 CEST
Identified - We are experiencing delays with 10DLC SMS message delivery. Due to recent changes in T-Mobile 10DLC traffic handling, some messages exceeding daily limits may be marked as 'delivered' but are actually queued for the next calendar day. Our teams are actively working with the operator to resolve this issue.
Apr 24, 17:31 CEST
Completed - The scheduled maintenance has been completed.
May 6, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Apr 10, 23:15 CEST
Resolved - The delivery interruption affecting [10DLC] [Toll-Free] [Short Code] SMS messages has been resolved, and the service has returned to normal.
May 6, 08:00 CEST
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.