Opsgenie reporting & Analytics are not accessible

Incident Report for Opsgenie

Resolved

Reporting & analytics is completely operational now.

Posted Oct 18, 2022 - 12:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 18, 2022 - 12:07 UTC

Monitoring

Customers were not able to access Opsgenie reporting & Analytics between 9:36 AM UTC & 11:40 AM UTC. We identified the root cause to be one of the recent deployments and we have reverted the change to fix the issue. Currently we are monitoring the current state and validating it with support ticket owners.

Posted Oct 18, 2022 - 11:44 UTC

Identified

Customers are not able to access Opsgenie reporting & Analytics since 9:36 AM UTC. We have identified the root cause and rolling out the fix.

Posted Oct 18, 2022 - 10:47 UTC

This incident affected: US (Reporting & Analytics) and EU (Reporting & Analytics).