Unable to rank issues by drag and drop in backlog

Incident Report for Jira Software

Resolved

Between 29/May/23 11:50 PM UTC to 30/May/23 01:19 AM UTC, we experienced drag and drop in the backlog to rank issues for Jira Software Cloud. The issue has been resolved and the service is operating normally.

Posted May 30, 2023 - 03:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 30, 2023 - 02:45 UTC

Identified

We continue to work on resolving the issue with drag and drop in the backlog to rank issues for Jira Software Cloud. We have identified the root cause and expect recovery shortly.

Posted May 30, 2023 - 00:52 UTC

Investigating

We are investigating an issue with drag and drop in the backlog to rank issues impacting some Jira Software Cloud customers. We will provide more details within the next hour.

Posted May 30, 2023 - 00:46 UTC

This incident affected: Viewing content and Create and edit.