Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

Possible integration issues

Resolved - The possible integration issue is now resolved, and our systems have returned to normal. We’re sorry for any inconvenience caused to you and your customers.
Apr 24, 14:27 AEST

Update - We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions.

Your machine should still be able to process standalone transactions. To switch to this mode, please refer to the following article: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table

To process a transaction in Stand Alone mode, please refer to this article: https://help.tyro.com/s/article/How-to-process-transactions-on-a-Tyro-EFTPOS-machine#purchase1-1

Please note, this workaround will bypass the Point of Sale/Practice Management Software system which means that there will be a mismatch between the Point of Sale/Practice Management Software and the Tyro machine reporting at the end of the day.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.
Apr 24, 11:28 AEST

Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Apr 24, 10:59 AEST

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.