Payment Processor Issues: Paymentech

Incident Report for Olo

Resolved

This incident has been resolved.

Posted Jan 20, 2022 - 23:13 EST

Monitoring

We are seeing Paymentech transactions return to normal and continue to monitor the situation.

Posted Jan 20, 2022 - 22:55 EST

Investigating

We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.

Posted Jan 20, 2022 - 22:42 EST

This incident affected: Partners (Payment Processing Partners).