Call notification delay

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Jan 19, 2021 - 16:02 EST

Monitoring

A brief resource capacity issue has caused a delay in the delivery of call notifications and call recordings. The underlying issue has been addressed and the backlog of notifications is being processed; service should return to normal responsiveness in the next 10 minutes.

Posted Jan 19, 2021 - 15:45 EST

This incident affected: Call Tracking (CallRail Web Application) and Call Recording.