Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted Sep 15, 2021 - 21:09 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2021 - 20:31 EDT
Update
We are continuing to investigate this issue - our teams are focused on this issue. We will provide regular updates.
Posted Sep 15, 2021 - 19:42 EDT
Update
We are continuing to investigate this issue - we will provide regular updates.
Posted Sep 15, 2021 - 18:25 EDT
Update
UPDATED: We are investigating an increase in delivery latency for outbound messages destined for **many mailbox providers** (not just Gmail as originally reported)
NOTE: This does not impact our customers hosted in the EU.
Posted Sep 15, 2021 - 17:52 EDT
Investigating
We are investigating an increase in delivery latency for some outbound messages destined for Gmail. (NOTE: This does not impact our customers hosted in the EU.)
Posted Sep 15, 2021 - 17:36 EDT
This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).