We have encountered connection problems between our delivery service and the storage space, which has caused delays for some exports.
Actions performed:
The connection was fixed and the exports could be sent.
Actions to come:
No more action needed.
Posted Jun 06, 2023 - 07:43 UTC
Resolved
The issue has been resolved and all exports have been sent.
Posted Jun 05, 2023 - 18:00 UTC
Identified
We have fixed the issue. We are now working on sending exports.
Posted Jun 05, 2023 - 12:47 UTC
Investigating
We are currently experiencing delays in the generation of some Dashboard scheduled exports. Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible. We apologise for any inconvenience caused.
Affected customers - Less than 10%
Posted Jun 05, 2023 - 08:05 UTC
This incident affected: Dashboards, Interfaces and Platform (Piano Analytics Exports).