The issue has been solved, and all systems are back to normal. No data has been lost.
Posted Nov 29, 2022 - 18:11 EET
Monitoring
A fix has been implemented, but we are still monitoring the results.
Posted Nov 29, 2022 - 14:53 EET
Identified
Our technical team has identified the issue, and we are no longer expecting users to be affected. We are still waiting on final confirmations for the solutions implemented.
Posted Nov 29, 2022 - 13:22 EET
Investigating
We are experiencing technical issues on part of the infrastructure. This would generate slow loading on some accounts/campaigns, or loading errors (E500). We are currently investigating.
Posted Nov 29, 2022 - 11:36 EET
This incident affected: Webapp, New keyword processor, and API.