Intermittent issue in US-West Coast

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Mar 08, 2021 - 21:20 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 08, 2021 - 19:34 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 08, 2021 - 19:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Admin capabilities are limited.

Posted Mar 08, 2021 - 18:13 UTC

Update

We are continuing to investigate this issue.

Posted Mar 08, 2021 - 18:12 UTC

Investigating

We are experiencing an issue with our services in the US-West Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Mar 08, 2021 - 17:40 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Email Notifications, Public APIs and Integrations, Registrations, TFA, Login).