Usability Issues
Incident Report for SmartRecruiters
Resolved
The usability issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
Posted Mar 29, 2023 - 23:11 UTC
Monitoring
Our team has identified the issue causing the usability problems and implemented a fix. We are now monitoring the results for any further performance issues.
Posted Mar 29, 2023 - 22:55 UTC
Identified
We have identified the cause of the issue and are currently working to resolve this. We appreciate your patience and will keep you updated as more information becomes available.
Posted Mar 29, 2023 - 22:37 UTC
Investigating
We are aware of usability issues impacting the system. This has been reported to our Engineering Team and is being looked into.
Impacted functionality that has been identified:
- People Page. Please note that the People list on a job does not appear to be impacted.
- Job Editing
- Job Publishing
- Candidate Profile
- Candidate Attachments
- Interview Management
- Offer Tab
- Email Template modification
- Communication with Candidates (Sending Emails)
Posted Mar 29, 2023 - 21:24 UTC
This incident affected: Recruiter Apps.