Crediting Delay Identified

Incident Report for Lemonway

Resolved

This incident has been resolved.

Posted Mar 02, 2023 - 14:29 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 02, 2023 - 10:00 CET

Identified

We are currently facing a bank statement issue impacting our crediting processes.

As a result, you might experience a delay regarding :

- Incoming transfers
- SDD
- Checks
- Chargebacks

We are really sorry for the inconvenience it might cause.

Posted Mar 01, 2023 - 09:38 CET

This incident affected: BackOffices.