Central 1 Status - INC148011 – FX Drafts via Convera is unavailable

INC148011 – FX Drafts via Convera is unavailable

Incident Report for Central 1

Resolved

Convera has resolved their incident restoring service to the FX Draft system.

Posted Sep 02, 2022 - 14:47 PDT

Identified

Convera (previously known as Western Union) has notified Central 1 they are experiencing system issues and credit unions trying to order a draft will not be able to access the FX Drafts system.

Users are receiving a service unavailable error message when accessing FX Drafts.

Central 1 will provide an update by Tuesday, September 6th, 12 p.m. PT (3 p.m. ET) or sooner if the incident is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Sep 02, 2022 - 14:11 PDT