We confirm everything is working fine, and we have received a couple of confirmations about the resolution from our customers. We are considering this incident resolved now; please feel free to reach Khoros Support Team if any assistance is needed.
Posted Jul 16, 2021 - 13:06 CDT
Monitoring
Our team has resolved the issue, and we have validated the approval services, which are working normally now. We will keep the system under observation, and we will keep you posted further.
Posted Jul 16, 2021 - 12:27 CDT
Identified
Our team has identified an issue with Approvals; as a result, agents may face intermittent failure in loading approval rules, approval teams may fail to appear, or posts awaiting approval may not load completely. Our engineering team is investigating the issue, and we will keep you posted on the progress.
Posted Jul 16, 2021 - 12:06 CDT
This incident affected: Khoros Marketing (Approvals).
