Degradation with events/metrics around dropoffs

Incident Report for DoorDash

Resolved

The degradation in webhook is resolved now.

Posted Jul 10, 2021 - 19:26 PDT

Monitoring

There was degradation in webhooks but it is recovering now. We are still monitoring.

Next update in 15 minutes.

Posted Jul 10, 2021 - 19:17 PDT

Update

We have identified an issue with Order Creation and Fulfillment.
We are actively working on a resolution.

Next update in 15 minutes.

Posted Jul 10, 2021 - 19:03 PDT

Update

We have identified an issue with Order Creation and Fulfillment.
We are actively working on a resolution. Investigation is still ongoing.

Next update in 15 minutes.

Posted Jul 10, 2021 - 18:50 PDT

Identified

We have identified an issue with Order Creation and Fulfillment.
We are actively working on a resolution.

Next update in 15 minutes.

Posted Jul 10, 2021 - 18:38 PDT

Update

Metrics are degraded but fulfillment and order creation is still happening. We are actively investigating.

Next update in 15 minutes.

Posted Jul 10, 2021 - 18:32 PDT

Investigating

We are currently investigating this issue.

Posted Jul 10, 2021 - 18:21 PDT

This incident affected: Drive (Drive API).