Spaces API Availability in NYC3
Incident
Report for DigitalOcean
Resolved
Our Engineering team has confirmed the full resolution of the issue impacting Spaces performance and availability in our NYC3 region.
From 00:20 to 00:57 UTC, users may have experienced slowness or timeouts when trying to access or manage their Spaces resources in NYC3, static site assets in NYC, or App Platform bandwidth insights.
Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience.
From 00:20 to 00:57 UTC, users may have experienced slowness or timeouts when trying to access or manage their Spaces resources in NYC3, static site assets in NYC, or App Platform bandwidth insights.
Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience.
Monitoring
Our Engineering team has observed recovery of availability for Spaces in our NYC3 region.
Availability returned to 100% at 00:57 UTC and since then, users should not be experiencing any issues with Spaces or App Platform.
We'll now monitor the situation for a period of time and post a final update once we confirm the incident is resolved.
Availability returned to 100% at 00:57 UTC and since then, users should not be experiencing any issues with Spaces or App Platform.
We'll now monitor the situation for a period of time and post a final update once we confirm the incident is resolved.
Investigating
Our Engineering team is investigating a drop in availability for Spaces in our NYC region. During this time, some users may experience errors with API or object requests, be unable to create new buckets in NYC3, and/or see issues with loading Spaces in the Cloud Control Panel.
Additionally, users of App Platform will be unable to see bandwidth insights in their dashboards and static site users may notice errors fetching assets from Spaces buckets in NYC3.
We apologize for the inconvenience and will share an update once we have more information.
Additionally, users of App Platform will be unable to see bandwidth insights in their dashboards and static site users may notice errors fetching assets from Spaces buckets in NYC3.
We apologize for the inconvenience and will share an update once we have more information.
This incident affected: API and Spaces (NYC3).