Intelligent Cloud Services Status

Intermittent failures in accessing the UI page in MDM SaaS

Incident Report for Informatica Intelligent Cloud Services

Postmortem

INCIDENT START/END: 01-May-2025 08:10 to 01-May-2025 10:53 UTC

Please find the RCA link available here: https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-EM-West-1-Services-on-May-01

Posted 25 days ago. May 16, 2025 - 17:18 PDT

Resolved

This incident has been resolved.

Posted 1 month ago. May 01, 2025 - 03:57 PDT

Investigating

Customers are reporting intermittent failure in accessing the UI pages and jobs getting stuck. Informatica Team is working on fix. We will keep you updated on our progress and provide further information as soon all operations are restored.

REFIDCST-2571

Posted 1 month ago. May 01, 2025 - 01:44 PDT

This incident affected: IICS EM West 1 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS).

Additional Links

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