Guide List View Blank

Incident Report for Pendo

Resolved

The Pendo application experienced a transient issue where the Guides list view (https://app.pendo.io/guides) appeared blank for 10 minutes starting around 12:28 pm EST.

This also affected in-app analytics for some subscriptions, causing guide-related analytics to error out. These issues have since been resolved and the errors should no longer be present.

Guide data, data collection, and the display of guides to end-users were not affected.

Posted Nov 16, 2020 - 13:08 EST

This incident affected: Pendo UI.