Issue processing all the transactions due to indexer's slowdown
Incident Report for BitGo
Resolved
This incident has been resolved.
Posted Jun 30, 2021 - 07:14 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2021 - 21:19 PDT
Update
Our engineering team has identified the issue and the indexers are running at the full state and backfilling. All the transactions should be confirmed shortly.
Posted Jun 29, 2021 - 21:18 PDT
Update
We are continuing to investigate this issue.
Posted Jun 29, 2021 - 19:18 PDT
Investigating
We are aware of an issue regarding a delay in processing the transactions due to the indexer's slowdown. Our engineering team is actively investigating this issue.
Posted Jun 29, 2021 - 19:18 PDT