Test executions on external device farm are partially outage
Incident Report for Autify
Resolved
The issue was fully resolved for all test executions at this time.
Posted Oct 11, 2022 - 18:23 JST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2022 - 16:25 JST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 11, 2022 - 15:52 JST
Investigating
Some tests that use browsers on Windows 10, macOS, or real mobile devices fail due to an issue in the device farm we use.
In this case, the affected test executions end with the status "internal_error," so this failure case won't consume your test execution counts.

In concrete, there are two types of failure modes;
1. Test results are not displayed
2. Test fails in step 1, and it results in an internal_error

We checked the test result history and found that this symptom started on October 7 (Timezone: JST) gradually.
We're investigating and monitoring to identify this symptom.
Posted Oct 07, 2022 - 23:00 JST
This incident affected: Test execution (External device farm (including real devices)).