Some customers unable to listen to voicemail and call recordings
Incident Report for Aircall
Resolved
This incident has been resolved.
Posted Oct 27, 2022 - 21:34 UTC
Monitoring
An additional fix has been implemented and we are monitoring the results.
Posted Oct 27, 2022 - 16:26 UTC
Investigating
An earlier fix was implemented but we are still observing issues which we are investigating
Posted Oct 27, 2022 - 15:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 27, 2022 - 14:37 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 27, 2022 - 14:11 UTC
Investigating
We are currently investigating an issue where some customers may be unable to listen to voicemail or call recordings. We will update you once we have more information.
Posted Oct 27, 2022 - 13:37 UTC
This incident affected: Admin Dashboard.