From 14:37 UTC to 19:06 UTC on March 15th, we identified latency on ingest for some data types including metric timeslice, synthetics, and browser trace data due to a network issue which prevented the timely processing of alerts. During this time, some customers in the US region may have experienced delays for these data types. To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers from 15:10 UTC to 19:06 UTC. We investigated and resolved this service interruption and impacted services have returned to normal operation.
Posted Mar 15, 2023 - 19:14 UTC
Identified
We have identified a network issue contributing to latency for some data types including metric timeslice, synthetics, and browser and mobile trace data. We have taken corrective actions to resolve this network issue and are seeing recovery of affected data streams. Alerts remain suppressed for applicable customers while we monitor for stability and full recovery.
Posted Mar 15, 2023 - 18:48 UTC
Update
We are continuing to investigate the source of latency on ingest for some data types including metric timeslice, synthetics, and browser and mobile trace data. Alerts remain suppressed for applicable customers.
Posted Mar 15, 2023 - 18:19 UTC
Update
We are continuing to investigate the source of latency on ingest for some data types including metric timeslice, synthetics, and browser and mobile trace data. Alerts remain suppressed for applicable customers.
Posted Mar 15, 2023 - 17:42 UTC
Update
We're continuing to investigate latency on ingest for some data types including metric timeslice, synthetics, and browser and mobile trace data. Alerts remain suppressed for applicable customers.
Posted Mar 15, 2023 - 17:09 UTC
Update
We're continuing to investigate latency on ingest for some data types including metric timeslice, synthetics, and browser and mobile trace data. Alerts remain suppressed for applicable customers.
Posted Mar 15, 2023 - 16:41 UTC
Update
Starting at 14:37 UTC on March 15th, we identified latency on ingest for some data types including metric timeslice, synthetics, and browser and mobile trace data. To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts have been temporarily suppressed for applicable customers. We are continuing to investigate and will provide further updates as available.
Posted Mar 15, 2023 - 16:09 UTC
Update
We are continuing to investigate this issue.
Posted Mar 15, 2023 - 15:30 UTC
Update
Some customers in the US region may be experiencing delays for timeslice and synthetics data. Alert notifications may also be impacted for some customers.
Posted Mar 15, 2023 - 15:28 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
