Our team has resolved the issue that was causing our default cluster to not load and all users should be able to log in as normal again. If you see any issues please reach out to our Support team at support@sedna.com.
Posted Jan 18, 2023 - 18:21 GMT
Monitoring
The team has resolved the issue and we are seeing Inbox and Search functionality return to normal. Some searches are experiencing longer load times than usual and this will continue to improve over the next while. We will continue to monitor this issue and will provide an update when the issue has been fully resolved and full functionality has been restored.
Posted Jan 18, 2023 - 15:51 GMT
Identified
Our team has identified are now working to resolve an issue that is prohibiting users in our Default Cluster from accessing their messages list, with a loading spinner.
We are expecting to be back to full operation very shortly. We deeply thank all affected for their patience and we will provide updates through this status page.
Posted Jan 18, 2023 - 15:48 GMT
Update
We are continuing to investigate this issue.
Posted Jan 18, 2023 - 15:40 GMT
Investigating
Our team is currently investigating an issue where SEDNA is intermittently not loading the message list and seeing spinners in SEDNA. This is affecting users who login via sednanetwork.com.
Posted Jan 18, 2023 - 15:40 GMT
This incident affected: SEDNA - www.sednanetwork.com.