Experiencing dashboard slowness

Incident Report for Blueshift

Resolved

This incident has been resolved.

Posted Mar 04, 2021 - 09:44 PST

Identified

We see that most geographies were and are showing good dashboard access speed. The slowness was reported only from specific regions and that too is much better now. We have recycled the dashboard service to be conservative. We are closing this incident now but our backend teams are continuing to investigate region specific slowness seen earlier today.

Posted Mar 04, 2021 - 09:44 PST

Update

We don't see any corresponding latency spikes in our backend, the latencies have become lot better, we will continue to investigate the issue.

Posted Mar 04, 2021 - 08:21 PST

Investigating

We are seeing intermittent dashboard slowness, especially with the segment and campaign pages, and for certain customers only.

Posted Mar 04, 2021 - 07:24 PST

This incident affected: Dashboard at app.getblueshift.com.