Bazaarvoice's engineering team has employed a fix and verified that the issue has been resolved. This incident will now be closed. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Sep 28, 2021 - 23:19 CDT
Update
Bazaarvoice's engineering team is contuing to investigate the issue that is causing a degradation of the Curalate Like2Buy and Galleries services, and the Curalate web application. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Wednesday, 29th September by 1:00 AM CST
[1041]
Posted Sep 28, 2021 - 22:30 CDT
Investigating
Bazaarvoice has identified an issue that is causing a degradation of the Curalate Like2Buy and Galleries services, and the Curalate web application. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Tuesday, 28th September by 11:00 PM CST
[1041]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Sep 28, 2021 - 21:43 CDT
This incident affected: Social Commerce (Content Display, API Services).