BobcatBUY
Incident
Report for Ohio University
Resolved
JAGGAER is excited to announce that our environments remain stable today and all performance indicators have returned to normal after promoting several code fixes introduced in last night's maintenance release.
Affected services:
BobcatBUY
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Affected services:
BobcatBUY
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Investigating
BobcatBUY (Procurement: Requisitioning, Purchasing System)
JAGGAER, the vendor that provides BobcatBUY, is investigating issues with this service. This issue is causing intermittent page refresh errors on the invoicing pages. If you’re trying to view an invoice and receive an error, manually refreshing the page often resolves the error. JAGGAER has developed a solution that they will apply to their production environment tonight and service is expected to return to normal tomorrow, December 8, 2021.
We will post updates at least every 24 hours.
Affected services:
BobcatBUY
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
JAGGAER, the vendor that provides BobcatBUY, is investigating issues with this service. This issue is causing intermittent page refresh errors on the invoicing pages. If you’re trying to view an invoice and receive an error, manually refreshing the page often resolves the error. JAGGAER has developed a solution that they will apply to their production environment tonight and service is expected to return to normal tomorrow, December 8, 2021.
We will post updates at least every 24 hours.
Affected services:
BobcatBUY
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Financial & HR Administration (e-Biz, etc.) (BobcatBUY).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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