Genetec SSO Service unavailable issue

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Apr 01, 2021 - 19:01 EDT

Monitoring

We are currently seeing signs of recovery in all regions.

Posted Apr 01, 2021 - 18:51 EDT

Identified

Engineers are currently investigating an issue surrounding Genetec SSO services' availability. More information will be provided as it becomes available.

Posted Apr 01, 2021 - 17:25 EDT

This incident affected: Login (Production).