PKI-WS Timeouts
Incident Report for DigiCert
Resolved
This incident has been resolved.
Posted Jun 25, 2021 - 00:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 25, 2021 - 00:38 UTC
Update
We are continuing to investigate this issue.
Posted Jun 24, 2021 - 23:29 UTC
Update
We are currently experiencing a technical problem with our PKI-WS Services system and are working to resolve the issue as quickly as possible.

We are tracking this issue under Case# [02553002]

While we work to restore access to our PKI-WS Services, you can contact us through:
Telephone: Call us

Chat: Chat with us

Email: Message us

We apologize for any inconvenience this may cause you.

DigiCert Support

We apologize for any inconvenience this may cause you.


DigiCert Support

デジサート ウェブサイトセキュリティアラート情報 – [PKI-WS Service]

現在、 [PKI-WS Service] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。

ケース番号 [02553002]

何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us

Chat: Chat with us

Email: Message us

ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。

デジサートウェブサイトセキュリティサポート
Posted Jun 24, 2021 - 23:04 UTC
Investigating
WE are currently seeing PKI-WS timeouts for enrollments. We are investigating this issue with all available resources.
Posted Jun 24, 2021 - 23:00 UTC
This incident affected: Managed PKI (User Authentication) (PKI Platform 8).