Prisma Cloud Data Security occasional performance impact to file scans
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Apr 15, 2021 - 15:53 UTC
Identified
The PCDS scan service is experiencing intermittent failure when submitting files for scan. Failed scan attempts are re-tried periodically until they succeed. We expect no data loss. The problem is identified and the solution will be implemented ASAP.
Posted Apr 14, 2021 - 23:08 UTC
This incident affected: Prisma Cloud (Prisma Cloud Data Security - Americas, Prisma Cloud Data Security - European Union).
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