B4C: Some Users Unable to Log In or View Dashboard
Incident Report for Built Technologies
Resolved
Access appears to have been fully restored.

We're hard at work improving our infrastructure to minimize the occurrence of such issues, and we're grateful for your partnership as we work through them! We can't wait to show you what's next.
Posted Jan 27, 2022 - 15:39 CST
Monitoring
Our team have deployed a solution which we believe to have resolved the remaining login issues, restoring access for all affected users.

Please let us know if you continue to encounter any problems. We're here to help!
support@getbuilt.com
Posted Jan 27, 2022 - 15:17 CST
Update
We have implemented a fix which restores application access to most affected customers, however isolated issues persist. Our team is continuing to develop a comprehensive solution.
Posted Jan 27, 2022 - 14:39 CST
Identified
We are aware of an issue which prevents some B4C users from logging into Built. Our engineers have identified the cause and are actively working towards remediation.
Posted Jan 27, 2022 - 13:17 CST
This incident affected: Built for Construction (Authentication and User Management).