Call and SMS failures in US towards AT&T phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our carrier partner has affirmed that all services are now restored and functioning as expected. We are actively monitoring the situation for any updates.
Identified
Our carrier partner has confirmed that 75% of services have been restored and are working normally. We will continue to investigate with our carrier team and provide another update as soon as possible.
Investigating
Dear Valued Customer,
We are currently observing Call and SMS failures in the US towards AT&T phone numbers.
We're actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
We are currently observing Call and SMS failures in the US towards AT&T phone numbers.
We're actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Shortcode SMS, USA & Canada, Toll-free SMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).