Some line Items showing as "pending" in Rewards Genius order history despite having completed
Incident Report for Tango Card
Resolved
We have identified the bottleneck, and all line item statuses have caught up.
Posted Jul 29, 2021 - 15:41 PDT
Investigating
Line items in Rewards Genius are in some instances still displaying a "pending" status. We are currently investigating why these statuses are not updating, despite being sent.
Posted Jul 29, 2021 - 14:42 PDT
This incident affected: Rewards Genius - Production.
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