CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Identity & Sign (Including OTP)

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted May 27, 2022 - 15:26 CEST

Monitoring

All DISP services are available again. Our team is carefully monitoring at this moment. All Sign contracts sent to the API during the disruption have not been processed, and you will need to send them again. Our apologies for the inconvenience.

Posted May 27, 2022 - 10:57 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 27, 2022 - 10:40 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 27, 2022 - 10:19 CEST

Identified

There are currently issues with the database underlaying the Digital Identity platform. Therefore our Sign, iDIN and IBAN verification services are not available. We have scaled up an emergency team to restore the service, and will keep you updated.

Posted May 27, 2022 - 09:51 CEST

Investigating

We are currently investigating this issue.

Posted May 27, 2022 - 09:08 CEST

This incident affected: Verification & Sign (Sign, iDIN, IBAN Verification).