[Production] - Disturbance on Mastercard transaction
Incident Report for Mangopay API
Resolved
Our PSP confirmed the incident is closed since 17h39
Posted Jan 17, 2023 - 16:46 UTC
Monitoring
We can see on our monitoring that things have return to normal.

We remain in monitoring status while waiting for confirmation of the end of this event from our partner.
Posted Jan 17, 2023 - 15:59 UTC
Identified
You may experience difficulties with Mastercard transaction since 15h34 PM 17 January 2023.

These disturbances are due to an issue with our PSP component.

• Who is affected: Anyone on the PRODUCTION environment except French Market

Payment type affected:
- MASTERCARD
- All country except French Market

Error Message :
- Transaction blocked by fraud policy
- The 3DSecure authentification has failed

Investigations are ongoing on our PSP side, we will keep you informed
Posted Jan 17, 2023 - 14:58 UTC