Exact Multivers - Not able to save phone number as MFA (NL)

Incident Report for Exact System

Resolved

This issue has been resolved. You can use your phone number for the Multivers MFA . Our apologies for the inconvenience.
Posted 14 days ago. Apr 29, 2025 - 14:46 CEST

Identified

As a work around, you are able to set-up your phone as authenticator by visiting mysignins.microsoft.com and logging in. You are then able to set-up your phone for Multi-Factor Authentication. In the meantime Microsoft is working on a fix.
Posted 14 days ago. Apr 29, 2025 - 12:30 CEST

Investigating

You may experience that you are not able to save your phone number while setting up your MFA for Multivers Online when you are migrated to AVD. We are investigating this issue. For now you can click on "I want to set another method - Ik wil een andere methode instellen" and use an e-mail address for this instead. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
Posted 19 days ago. Apr 24, 2025 - 10:50 CEST
This incident affected: Exact Multivers.