LEAN LIBRARY: The Lean Library extension is currently experiencing issues

Incident Report for Technology from SAGE

Resolved

Full service was restored to the Lean Library extension yesterday evening. All users can use the extension as normal

Posted Mar 28, 2023 - 16:46 UTC

Update

We are aware of an ongoing issue with the Lean Library extension where users are not seeing the below from the extension:

- Lean Library Access features
- Lean Library Workflow for LibGuides features
- Lean Library Futures features
- Correct Styling on the pop-ups

We are working on a solution and will post an update once the issue is resolved, and normal service is restored.

Posted Mar 28, 2023 - 14:51 UTC

Update

We are aware of issues affecting the Lean Library extension and are investigating further

Posted Mar 28, 2023 - 10:22 UTC

Investigating

We are currently aware of issues affecting the Lean Library Access extension and are investigating

Posted Mar 27, 2023 - 08:00 UTC

Monitoring

A solution has been implemented and we are continuing to monitor the situation.

Posted Mar 24, 2023 - 12:21 UTC

Investigating

We are currently aware of issues affecting some users of the Lean Library extension and are investigating

Posted Mar 23, 2023 - 21:14 UTC

This incident affected: Lean Library (Lean Library).