All users have been restored to their connected applications.
Posted Jun 10, 2021 - 18:37 PDT
Monitoring
We are continuing to run and monitor syncs from Clever to all affected SSO applications, and are aiming to restore all removed users in their connected applications by end of day. We will continue to post updates as progress is ongoing. Thank you for your patience.
Posted Jun 10, 2021 - 15:49 PDT
Identified
We’ve identified the error and a resolution with SSO applications that are causing these apps to no longer appear in Clever Portals for user access. At the moment, we are working to run syncs for all districts to ensure we solve the issue for anyone who has potentially been impacted. We’re sorry for the issue and will notify you when this has been completed. Thank you for your patience.
Posted Jun 10, 2021 - 07:18 PDT
Investigating
We are experiencing an issue with SSO applications that is causing these apps to no longer appear in Clever Portals for user access. We're investigating the issue and will provide regular status updates. Thank you for your patience.