Issues with Toll-free number

Incident Report for Server Status | Nexcess

Resolved

Our upstream telephonic provider was experiencing technical issues that disrupted their ability to provide us service. These have since been identified and corrected by them. At this time our 800 numbers are working optimally once more.

Posted Oct 06, 2021 - 23:30 EDT

Investigating

We have identified an issue with our toll-free number and we're actively engaged on the issue.

In the meantime, please use 313-279-0722 or contact a member of our support team via live-chat or ticket (support@nexcess.net).

Posted Oct 06, 2021 - 21:23 EDT

This incident affected: Support Services (Phones).