Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Elevated Errors Accessing Phone Numbers
Incident
Report for Twilio
Resolved
Between 8:34 and 9:16 PST phone numbers related services had elevated errors and timeouts. This impacted incoming phone numbers, verified caller IDs, and account signups. This issue has been resolved and phone numbers services are operating normally at this time.
Monitoring
Phone numbers related services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Our monitoring systems have detected elevated errors and timeouts accessing several phone numbers resources including incoming phone numbers and verified caller IDs via REST API and Console. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.