InsightAppSec - Scan Engine Outage
Incident Report for Rapid7
Resolved
This incident has been resolved.
Posted Nov 07, 2023 - 03:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2023 - 01:56 UTC
Update
We are continuing to work on a fix for on premise engines effected by this issue.
A fix has been rolled out for cloud engines and we are continuing to monitor scans using these engines.
Posted Nov 06, 2023 - 21:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 06, 2023 - 19:28 UTC
Update
We are continuing to investigate this issue.
Posted Nov 06, 2023 - 18:55 UTC
Update
We are continuing to investigate this issue.
Posted Nov 06, 2023 - 16:00 UTC
Investigating
We have an identified an issue that is effecting scan engine availability and we are currently working on a fix.
Posted Nov 06, 2023 - 15:23 UTC
This incident affected: AppSpider (AppSpider OnDemand), InsightAppSec (US1) (Cloud Engines, On-Premise Engines), InsightAppSec (EU) (Cloud Engines, On-Premise Engines), InsightAppSec (CA) (Cloud Engines, On-Premise Engines), InsightAppSec (AU) (Cloud Engines, On-Premise Engines), InsightAppSec (AP) (Cloud Engines, On-Premise Engines), InsightAppSec (US2) (Cloud Engines, On-Premise Engines), and InsightAppSec (US3) (Cloud Engines, On-Premise Engines).
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