IP Prefixes listed on UCEPROTECT RBL

Incident Report for Servers Australia

Resolved

This incident has been resolved.

Posted Jan 18, 2023 - 13:39 AEDT

Identified

Technicians are in communication with the offending client and are working together to get this problem resolved.

We are continuing to monitor the UCE Report ratings and traffic flows to ensure this reduces as soon as possible. We thank you for your understanding

Posted Dec 23, 2022 - 16:11 AEDT

Investigating

Engineers are aware of current active listings on the RBL "UCE PROTECT" which is affecting some clients whose mail recipients utilise this system.

We are working to identify their cause for listing our prefixes and are contacting any clients that have been identified as a potential source of the disruption to have this rectified with the provider. Further updates will be provided as soon as available.

Posted Dec 23, 2022 - 16:11 AEDT