SMS Text Delivery Issue

Incident Report for Device Magic

Resolved

This incident has been resolved.

Posted Aug 31, 2023 - 15:56 EDT

Update

SMS message sending should now be fully operational again

Posted Aug 31, 2023 - 15:55 EDT

Update

We are working with our provider on this issue and expect to have a solution soon. Note: This issue only impacts SMS deliveries to US phone numbers.

Posted Aug 31, 2023 - 10:07 EDT

Identified

We are currently experiencing degraded performance with SMS text deliveries. 15-20% of deliveries are affected. The team has identified the issue and is currently looking into a resolution.

Posted Aug 30, 2023 - 13:40 EDT

This incident affected: SMS Text Delivery.