The issue has been resolved and all monitoring has been completed by our team.
Posted Jan 04, 2023 - 19:18 PST
Identified
Service interruption with our upstream provider is still impacting notifications such as new video links, asset notification, and other similar e-mails. We are continuing to monitor the situation and will update as soon as this has been resolved. Please note that this does NOT impact login, and only affects notifications.
Posted Jan 04, 2023 - 16:49 PST
Monitoring
The upstream provider has reported that services has been restored. We are currently monitoring the situation.
Posted Jan 04, 2023 - 16:22 PST
Identified
We have identified a service interruption with an upstream provider that will impact notifications such as new video links, asset notification, and other similar e-mails. We are monitoring the situation and will update as soon as this has been resolved. Please note that this does NOT impact login, and only affects notifications.
Posted Jan 04, 2023 - 14:18 PST
This incident affected: Screeners App (Web Application, SafeStream, Show and Episode Notifications).