MongoDB Atlas for Government: Web UI fails to load for some users

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Jan 26, 2022 - 20:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2022 - 20:53 UTC

Investigating

We have received reports of issues connecting to the Atlas for Government web UI. Public API queries may be affected as well. At this time we have no evidence of any issue with Atlas for Government clusters themselves. We will update this post shortly as we get more details.

Posted Jan 26, 2022 - 20:47 UTC

This incident affected: MongoDB Atlas for Government.