The incident has been resolved and monitoring NOC will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident End Date & Time (GMT) : 23 October 2021 2:30 Hrs.
Posted Oct 23, 2021 - 02:53 UTC
Update
The MM7 queues built within our platform is due to high traffic. We observe the queues decreasing gradually. We will update once the queues have cleared.
Posted Oct 23, 2021 - 01:14 UTC
Update
The MM7 queues built within our platform is due to high traffic. We observe the queues decreasing gradually. We will update once the queues have cleared.
Posted Oct 22, 2021 - 23:07 UTC
Identified
The MM7 queues built within our platform is due to high traffic. We observe the queues decreasing gradually. We will update once the queues have cleared.
Posted Oct 22, 2021 - 22:07 UTC
Investigating
Ticket Number :: MNOC-34175 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 22 October 2021 20:30 Hrs.