Initiate Credit transfers and refunds are temporarily unavailable.

Incident Report for Swan

Resolved

This incident has been resolved.

Posted May 21, 2021 - 13:19 CEST

Monitoring

We just deployed a first hotfix in order to restore Credit transfers and refunds services. We continue to monitor and are working on a long term fix. We don't expect any downtime in that regard.

Posted May 21, 2021 - 11:24 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted May 21, 2021 - 10:44 CEST

Investigating

We are currently investigating this issue.

Posted May 21, 2021 - 10:36 CEST

This incident affected: SEPA payment.