Slowness in Order History in Rewards Genius

Incident Report for Tango Card

Resolved

This incident has been resolved

Posted Jun 14, 2021 - 15:44 PDT

Update

Order History is now syncing in a timely manner with order delivery. We are continuing to monitor.

Posted Jun 14, 2021 - 14:02 PDT

Monitoring

We are seeing significantly improved speeds on order history data. We are continuing to monitor.

Posted Jun 14, 2021 - 12:23 PDT

Investigating

Orders may take up to an hour to appear in Order History. We are investigating.

Posted Jun 14, 2021 - 10:53 PDT

This incident affected: Rewards Genius - Production.