Ecwid status

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Some stores and Admin Panels don’t function for European store owners
Incident Report for Ecwid
Resolved
The developers have confirmed that the issue is resolved. The stores, control panels and API are operational. Your store data is safe and intact.
Posted Feb 28, 2022 - 16:58 UTC
Monitoring
The developers have identified the root cause of the issue and implemented a fix. They are monitoring the situation at the moment.
Posted Feb 28, 2022 - 15:53 UTC
Update
The issue is being investigated on still. Next update in 1 hour.
Posted Feb 28, 2022 - 15:10 UTC
Update
The developers are still investigating the issue and monitoring the situation. Next update in 30 minutes.
Posted Feb 28, 2022 - 14:33 UTC
Update
We are continuing to investigate this issue. All the store data is safe. Next update in 30 minutes.
Posted Feb 28, 2022 - 14:06 UTC
Investigating
European store owners have issues with loading and making changes in the Ecwid Admins. There are also issues with loading apps added to Ecwid accounts. Besides, the outage also affects the loading of the stores for customers.

All the store data (products, order information) is safe.

Our developers are looking into this and looking for the reason of this issue. Next update in 30 minutes.
Posted Feb 28, 2022 - 13:30 UTC
This incident affected: Admin and API.